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Employee Intelligence Security

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Security Overview

Employee Intelligence uses sophisticated security measures, ensuring data protection according to the highest international standards. Our Data Centres are among the safest and most modern in Europe - verified with ISO-27001:2013 certification. User data is protected both at rest and in motion, using 256-bit SSL/TLS encryption.


Geo-redundancy

Employee Intelligence runs in parallel at two separate data centres. In the event of a problem at one data centre, the system automatically switches to the second, ensuring your data remains available. In addition, daily backups are made with a third system, guaranteeing 100% data availability.


Vulnerability Reporting Policy

The Employee Intelligence security team acknowledges the valuable role that independent security researchers play in internet security. As a result, we encourage responsible reporting of any vulnerabilities that may be found in our site or applications. Employee Intelligence is committed to working with security researchers to verify and address any potential vulnerabilities that are reported to us.

Please review these terms before you test and/or report a vulnerability. Employee Intelligence pledges not to initiate legal action against researchers for penetrating or attempting to penetrate our systems as long as they adhere to this policy.


Testing for security vulnerabilities:

Whenever a Trial or Developer Edition is available, please conduct all vulnerability testing against such instances. Always use test or demo accounts when testing our online services.


Reporting a potential security vulnerability:

  • Privately share details of the suspected vulnerability with Employee Intelligence by sending an email to security@Employee-Intelligence.com
  • Provide full details of the suspected vulnerability so the Employee Intelligence security team may validate and reproduce the issue

Employee Intelligence does not permit the following types of security research:

While we encourage you to discover and report to us any vulnerabilities you find in a responsible manner, the following conduct is expressly prohibited:

  • Performing actions that may negatively affect Employee Intelligence or its users (e.g. Spam, Brute Force, Denial of Service‚Ķ)
  • Accessing, or attempting to access, data or information that does not belong to you
  • Destroying or corrupting, or attempting to destroy or corrupt, data or information that does not belong to you
  • Conducting any kind of physical or electronic attack on Employee Intelligence personnel, property or data centers
  • Social engineering any Employee Intelligence service desk, employee or contractor
  • Conduct vulnerability testing of participating services using anything other than test accounts (e.g. Developer or Trial Edition instances)
  • Violating any laws or breaching any agreements in order to discover vulnerabilities

The Employee Intelligence security team commitment:

We ask that you do not share or publicize an unresolved vulnerability with/to third parties. If you responsibly submit a vulnerability report, the Employee Intelligence security team and associated development organizations will use reasonable efforts to:

  • Respond in a timely manner, acknowledging receipt of your vulnerability report
  • Provide an estimated time frame for addressing the vulnerability report
  • Notify you when the vulnerability has been fixed

We are happy to thank every individual researcher who submits a vulnerability report helping us improve our overall security posture at Employee Intelligence.